Banking & insurance
Process automation with AI. Customer data stays under your control.
BaFin-regulated companies are bound by banking secrecy and, since January 2025, by DORA, the strictest IT security requirements in the EU. Account data, loan applications, claims and risk assessments need the highest protection. At the same time, banks and insurers are investing heavily in AI-driven process automation.
The challenge
Why AI has hardly been permitted here so far.
Relevant regulations
- DORA (EU 2022/2554)
- MaRisk / BAIT
- Banking secrecy
- 01Banking secrecy under § 383 ZPO and the banks’ general terms.
- 02DORA sets strict requirements for ICT risk management and third-party oversight.
- 03MaRisk and BAIT govern the outsourcing of IT services.
- 04KYC data, account transactions and scoring results are highly sensitive.
Anonix in practice
What the AI provider actually sees.
The example uses fictitious demonstration data. The placeholders show which information Anonix detects and replaces.
Instruction to the AIWrite a letter to the policyholder about settling this claim.
6personal data items replaced
01 · Your original
Policyholder Sabine Hartmann, policy no. KFZ-2026-881234. Accident on 03.03.2026 in Munich, Leopoldstr. 42. Damage: EUR 12,400.
02 · Sent to the AI
Policyholder [PERSON_1], policy no. [POLICY_NO_1]. Accident on [DATE_1] in [CITY_1], [ADDRESS_1]. Damage: [AMOUNT_1].
03 · Your result
Dear Ms Hartmann,
regarding your claim of 03.03.2026 (policy no. KFZ-2026-881234), we are pleased to inform you that settlement has been initiated.
Location: Munich, Leopoldstr. 42 · Reported damage: EUR 12,400
An assessor will contact you within 5 working days.
Data types detected in this example
- PERSON
- POLICY_NO
- DATE
- CITY
- ADDRESS
- AMOUNT
Nothing changes for your staff.
Your software calls the AI as usual. Anonix sits in between, replaces the personal data and puts it back into the response. Integration consists of two changed lines: API address and API key. This works with OpenAI®, Claude® and Gemini® as well as with self-hosted models.
Let’s talk abouthow you useAI.
In a short conversation we show you how Anonix fits your organisation: which providers, which data, which rules. No obligation.